Ticket info

There are lots of ways you can buy your tickets, including online and at the station, plus different fares to suit your flexibility and budget.

Some popular questions from our passengers

  • Am I better off buying online or at the station?

    Our online fares will always give you better value for money compared to buying at the station or another ticket vendor. Compare all the available fares to find the best one for you.

    See all fare types

  • I want to pay with cash. What are my options?

    You can reserve your ticket online via our website or mobile app and pay with cash at over 32,000 locations, now including ACE Cash Express, Casey’s, CVS, Family Dollar, 7-Eleven and Walmart.

    Pay with Cash

  • How can I get a refund on my ticket?

    It depends on the type of fare you’ve chosen. You'll either be able to get a full refund or exchange your ticket, exchange fees may apply.

    Refunds and exchanges

  • Can I print my ticket online?

    Yes, as soon as you pay for your print at home ticket online you can print it yourself and bring it to the station on the day you travel.

    Buying tickets online

  • How can I get a discount on my ticket?

    We have many different discounts available, whether you're a college student or active/retired military.

    See all discounts

Your fare options when buying online

Want to get the best deal? Booking online works out cheaper, with 3 great value fare options: Economy, Economy Extra or Flexible. Here's a quick comparison of all three:

Economy Economy Extra Flexible
Non-refundable Non-refundable Refundable
$20 fee to change your travel date or time before trip date $20 fee to change your travel date or time before trip date
 No fees to change travel details before trip date
1 under the bus bag free
(2nd & 3rd bags $20 each)		 1 under the bus bag free
(2nd & 3rd bags $20 each)		 2 under the bus bags free
(3rd bag $20) 
1 carry-on bag free 1 carry-on bag free 1 carry-on bag free
- Priority boarding (be first to board and choose your seats) Priority boarding (be first to board and choose your seats)
Reserve online and pay with cash at over 32,000 retailers Free same day exchange for an earlier bus (see ticket agent for re-booking) Free same day exchange for an earlier bus (see ticket agent for re-booking)

See all types of fares